Cody Whittaker
Articles
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FMS Manual
To access the FMS manual, click here.
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Ticket Request
To create a ticket request, click “New Request” in the top right corner. You will then select which type of request you are wanting to create. Depending on what has been setup in the FMS will de...
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Ticket Types (Super Types and Types)
Super Types/Types A type must be created for tickets and resources before they can be used. You must add a super type before adding a type. Super types are the high level selection for a new reque...
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Creating Resources
Creating Resources Resource Name: Name of your Resource Resource Type: Selection of type you created from the Types > Resource Types menu Resource Location: Location of your resource Period Blo...
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Resource Types
Just like ticket types, you must create a super type for resources before you can add them. Resource Type for Technology Ex. Technology Resources (super type) > Computer Lab (type) Just like tick...
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FMS: Reports
Reports can be generated for your tickets and resource requests. There are different reports for both tickets and resources. You can also add filters to your report. Once you select your preferenc...
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Resource Requests
Resource Requests In the Resource Requests home page you will see request that have been submitted. Creating a Resource Request When making a resource requests, select your building then select yo...
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FMS: Organization
Organization Each FMS will have one organization which is your district information. This page will show the organization name, address, phone, and time zone. The public links contain links to giv...
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FMS: Buildings
Buildings If you’re a CMS client, your buildings will be imported for you. Otherwise, you can add your buildings and building information.